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Terms and Conditions

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Terms and Conditions

M Cabs welcomes you! These terms and conditions detail the rules and regulations for using our taxi booking services.

By accessing or making use of our website, mobile app, or any other version of the M Cabs platform, you acknowledge to be bound by these terms and conditions. You may not use our services if you do not agree with any of these terms.

User Obligations

By using our services, you are agreeing to:

  •  Provide exact information when you are booking a cab
  • Use our services for a legitimate purpose
  • Paying the given price for the service you book
  • Acknowledge the terms and conditions of the driver during your ride

Booking and Payments

While booking a taxi, you agree to give us accurate information about your pick-up and drop-off location. The mode of payment may vary during your taxi booking process.  Our team will give a trustworthy taxi driver at an affordable cost.

Cancellation and Refunds

You may cancel a booking, if required before the arrival of the taxi driver on the spot. However, you will be charged with a certain amount of cancellation fees. 

In case of any cancelled bookings, the refund amount will be reflected after 4 to 5 working days.

Limitation of Liability

M Cabs is not liable for any damages, losses, or injuries arising from the use of our services. We are not responsible for the actions, conduct, or negligence of the taxi drivers using our platform. We recommend users to exercise caution and use their best judgment when using our services.

Third-Party Links:

Our website also contains a third-party link and we are not accountable for the privacy policies of these third-party websites. 

Changes to the Privacy Policy

We respect your privacy and take the right measures to safeguard your personal information. M Cabs has the right to update the privacy policy after a certain period of time, if required, without any prior notice. You will be accountable for reviewing the updated privacy policy periodically.

Contact Us

Don’t hesitate to reach out to us if you have any doubts or queries related to our terms and conditions. 

You can reach out to us via +44 1297 442222 or drop a mail at